Shipping policy
Yes, we ship all over the world!
Shipping at checkout
For homeware, textiles, candles and other smaller treasures, shipping is calculated automatically at checkout, based on the box your order needs. After you have placed your order we will always keep you posted about the transport.
Free shipping
Netherlands: free shipping on orders from €75.
Belgium and the rest of the EU: free shipping on orders from €150.
Free shipping applies to parcel shipments; mirrors and custom-shipped pieces are excluded.
United States: duties included
For parcel orders shipped to the United States, import duties are calculated and paid at checkout, and we ship your order duty-paid. No surprise bills at your door.
Custom shipping for large and fragile pieces
Furniture, paintings, lighting, rugs and most mirrors need custom shipping and are always handled by shipping partners specialized in arts and antiques. The prices of these pieces exclude crating, transport, insurance and any import charges, as these depend on your location and the size and weight of the piece.
Please request a shipping quote before you order. Simply use the Request shipping quote button on the product page, or email us at info@wildschut-antiques.com. We will send you a complete quote and let you know upfront what to expect regarding import charges in your country, so you can decide with all the facts at hand. At checkout these pieces show "Custom shipping — we will contact you for a custom shipping quote" for a symbolic 0.01; this is not the actual shipping cost.
If you order a custom-shipped piece without requesting a quote first, we will send you one after your order. If you do not accept it, you can cancel free of charge and we refund your payment in full.
Within the Netherlands and Belgium, mirrors are delivered by courier at the price shown at checkout.
Fragile objects
We pack all the fragile objects by hand. This individualized, thoughtful attention means that dispatch may take a little longer than with an automated fulfillment process.
Shipping time
The delivery time varies based on your location, the size, weight and the fragility of your order. Typically, standard orders within Europe are processed and delivered within 5-7 business days. For overseas deliveries, the timeframe extends from 7-16 days. Specific delivery details will be outlined in your confirmation email. If your order deviates from the regular shipment schedule, you will receive notification promptly.
Most antique and fragile items, like mirrors, will go with air freight or specialized road transport. The shipping durations for larger antique items can fluctuate, primarily contingent on their sizes and weights. The anticipated arrival time is approximately 2-3 weeks from the date of your order, considering that wooden crates are often customized for many items.
Small Business
Please note that we are a small business and it may take up to 2-4 days to process your order during peak shopping periods and holidays — thank you for your patience.
Pick-up in Amsterdam
Choose "Pickup" at checkout and collect your order at our Amsterdam office. We will contact you as soon as it is ready to make an appointment. Larger pieces can be collected from our warehouse by appointment, Monday-Friday 11am-5pm.
Storage Arrangements
If you know you need to make a longer term storage arrangement at the time of purchase, please reach out to info@wildschut-antiques.com to receive a storage fee invoice emailed to you upfront. We are happy to help you get your purchase into your home or its final destination as seamlessly and conveniently as possible!
FAQs
Please also visit our FAQs about shipping.