Standard Terms and Conditions Wildschut Antiques
Please read these Terms and Conditions carefully before ordering products from our website. These values explain how we deliver products to you, how you can terminate the agreement, what to do in case of problems, and other important information. If you do not agree with these conditions, we request that you do not order products via our website.
Wildschut Antiques, is part of the Wilder Antiques Group - Chamber of Commerce in the Netherlands: 89000900, is both an online and offline antique store in the center of Amsterdam. Wildschut Antiques mainly buys items from other antique dealers and auction houses in France and Italy.
All of the content and services provided through this website, www.wildschut-antiques.com (or "our website"), are provided by Wildschut Antiques under the terms and conditions set forth below (and in our Privacy Policy, which, together, constitute the terms of use of our website).
Methods of Payment
We accept Visa, MasterCard, American Express, PayPal, Apple Pay and G Pay for all orders placed online. Bank transfers are always possible as well.
Charges & Credits
Customer authorizes, understands, and agrees that all charges and fees as outlined in the Terms of Sale can be charged on the credit card provided at time of sale.
Sales Tax
We are based in the Netherlands and fall into the Dutch margin-scheme-tax. For you as a customer this means that the price on the invoice is what it is. There is no Dutch VAT included, as we sell mostly antique, vintage and second hand products in the margin scheme.
Shipping
We ship internationally from the Netherlands to the United States. Excluded from regular shipping rates are Hawaii and Alaska. Shipping times can vary. They depend very much on the sizes and the weight of an item. Most items, like mirrors, will go with air freight. Arrival time is about 2-3 weeks from the moment you ordered. Bulky items usually arrive 3-5 weeks after your order. Made-to-order and customized pieces may take longer than 6 weeks to deliver. When you are in a hurry and items need to arrive really soon, just contact us so we can see what is possible via info@wildschut-antiques.com
We are still a small business and it may take up to 2-4 days to process your order during peak shopping periods and holidays — thank you for your patience.
We are unable to ship to PO Box addresses.
Wildschut Antiques provides delivery of merchandise thru a number of different third-party delivery services. Wildschut Antiques is only a facilitator between the customer purchasing the merchandise and the delivery service being used. Wildschut Antiques is not an agent for either and has no liability with respect to the delivery service. However, in the event an item arrives damaged or incorrect, Wildschut Antiques will coordinate a refund based on circumstances.
Wildschut Antiques is not responsible for lost or stolen packages. *Shipping rates to certain regions vary. Oversize items may require additional handling fees, which are displayed at checkout. In the event of a significant difference of shipping charges, you will be notified before your order ships and you must approve the additional charge.
Storage Arrangements
If you know you need to make a longer term storage arrangement at the time of purchase, please reach out to info@wildschut-antiques.com to receive a detailed storage fee invoice emailed to you upfront. We are happy to help you get your purchase into your home or its final destination as seamlessly and conveniently as possible!
Returns
Items purchased online may be returned for a full refund within 14 days of delivery. All items must be returned in their original packaging and condition. To begin a return, please contact info@wildschut-antiques.com
Once items are received by Wildschut Antiques, refunds are credited to the original form of payment. This is typically received within 1-2 business days.
Unless the item is received damaged, customers are responsible for any shipping costs for returns and exchanges. Delivery charges are not refunded for unsuccessful delivery attempts.
All, fine art, vintage and antique "as-is" items are considered final sale and ineligible for return. All custom, made to order items are also ineligible for return or cancellation.
Wildschut Antiques does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery.
We advise sending returned packages with a reliable carrier and tracking to:
Wildschut Antiques & Decor
Oude Looiersstraat 65-67
1016VH Amsterdam
The Netherlands
Special Order Lead Times
Lead times quoted at the time of purchase are estimates and may vary due to unforeseen circumstances. Wildschut Antiques will provide ample notification of any anticipated delays in lead time. Lead/delivery times are not guaranteed and do not qualify as a reason for a return or cancellation.
Will it Fit
We will make sure that all our items are provided with their measurements on our website. Most of our armoires and venetian chandeliers can be dismantled and as such will fit through all doorways, hallways & elevators. When in doubt, please contact us prior to your order! When furniture items need to be assembled on location, we will send a manual with them to guide you. Once the order is placed – Wildschut Antiques does not cancel orders once placed. Wildschut Antique bears no responsibility with regard to measuring or determining whether an item will fit or not.
Privacy Policy
At Wildschut Antiques we will never sell, rent, or share your personal information with anyone. Information submitted to us is only available to our employees and contracted service providers that are processing your order or tending to your other requests. Any information and data we gather is only used to learn more about customers so Wildschut Antiques can better serve you in the future. If changes to this privacy policy are made, they will be posted on our website promptly.
Security
All transactions on www.wildschut-antiques.com take place via a secure SSL encrypted server link. Credit/debit card information is not stored on our database. You will notice that the URL reads https:// when completing your transaction. This indicates a secure URL. This software is the industry standard and run by the servers at woocommerce. Please contact us anytime if you have any questions regarding the security of our site, but we can assure you that we have taken the required measures to insure it as such.
Warranties by You
In placing an order or making purchases from our website, you represent and warrant that you are at least 18 years of age and that all information that you provide to wildschut-antiques.com is true, accurate and complete and that you have legal authority to place an order.
Disclaimer of Warranties and Limitation of Liability
This site is provided by Wildschut Antiques on an "as is" and "as available" basis. Wildschut Antiques makes no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website. You expressly agree that your use of our website is at your sole risk.
To the full extent permissible by applicable law, Wildschut Antiques disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose. Wildschut Antiques does not warrant that our website, the servers on which our website is hosted, or e-mail sent are free of viruses or other harmful components.Wildschut Antiques will not be liable for any damages of any kind arising from the use of our website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Read the complete version of our terms and conditions here.
By visiting or shopping at our website, you agree to accept and be bound by these terms and conditions. It is the responsibility of each user of our website to read and understand these terms and conditions. If you do not agree to these terms and conditions, please do not use our website.